Terms and Conditions of Sales

This webpage and any documents/webpages referred to tells you the terms and conditions upon which we supply Products listed on www.next-vapour.co.uk ("our Site") to you.

Please read these terms and conditions carefully before ordering Products and understand that by ordering any of our Products you agree to be bound by these terms and conditions and if you refuse to accept these terms and conditions you will not be able to place your order on our Site.

Terms and Conditions last updated 15th June 2018.

1) About Us

Next Vapour ("us", "our" or "we") is a trading name of NEXT VAPOUR (SCOTT ARMS) LTD registered in England and Wales number 10832121. Our registered office is 140 High Street, Smethwick, England, B66 3AP.

2) Nicotine Warning

You must be over 18 to buy e-liquids and vaping hardware on our website. Vaping is at your own risk. E-liquids should not be used by pregnant women or those intolerant or allergic to Propylene Glycol or Vegetable Glycerine.

Some products include nicotine, which is an addictive drug, therefore if you have never used nicotine we recommend you don't start. If you experience any bad side effects, stop vaping immediately and consult a Doctor. Nicotine is poisonous if ingested and keep it locked away from children and pets.

3) Vaping Hardware Warning

Using vaping devices, e-cigs, tanks, drippers, atomisers, coils, mods, batteries, cells, etc, is at your own risk. Vaping involves the use of liquids, battery cells, heating wire or mesh, electricity and heat and therefore are potentially dangerous if used incorrectly. Please sufficiently research and/or take advice if you are inexperienced or unsure of what you are doing. We are not and cannot be liable should you use vaping hardware incorrectly.

4) Placing an order

By placing an order on our Site you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.

After you have placed an order you will receive an email from us acknowledging that we have received your order. This does not mean that we have accepted your order. Your order constitutes an offer to contract with us to buy Products. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been despatched.

The contract between us (Contract) will only be formed when we email you the Despatch Confirmation. The Contract is made by you with NEXT VAPOUR LTD in relation to the supply of the Products.

The Contract will relate only to those Products whose despatch we have confirmed in the Despatch Confirmation email. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation. We reserve the right to refuse any order placed.

Your order will not be processed until correct payment has been received by us.

5) Risk and Title

The ownership of Products will only pass to you when we have received your full payment for the Products and any delivery charge. The Products will be at your risk from the time of delivery to you.

6) Product variations

Products can vary slightly from batch to batch received from manufacturers and therefore the actual product you receive may differ from the representative images and descriptive text displayed on our website. Some manufacturers may make design changes from batch to batch. Some manufacturers may make specification changes from batch to batch.

E-liquid flavours, tastes and VG/PG ratios may also vary from batch to batch, and differ from that which is indicated on our website. Although we try to ensure product information is accurate at the time we list a product, manufacturers may subsequently change their product. Product variations are not a product fault.

We try to ensure that e-liquid flavours are described inline with the manufacturer's guidance, however some manufacturers are vague and give little indication of which particular flavours dominate over others and the relative strength of each flavour. How an e-liquid is perceived as tasting varies depending on many factors outside of the control of the manufacturer. For example, if a manufacturer says a particular e-liquid has doughnut flavouring in it, you may believe that it tastes more of pastry with your particular e-cig setup. This is not necessarily a product fault.

7) Delivery

Please double-check that the Delivery Address you provide is accurate.

The Delivery Charge will be calculated and shown to you on the CHECKOUT page once you enter a delivery address and before you place an order.

Your order will be processed within 1 to 3 working days of receiving your full payment. We will contact you if exceptional circumstances mean we cannot process your order within 4 days.

If your package cannot be delivered to your provided delivery address because it is not valid or is incorrect, or no one was at the address to sign for the package, or you do not collect your package from their designated depot, or for whatever reason the package cannot be correctly and contractually delivered, then we cannot be held responsible and if the package is not returned to us for whatever reason you cannot ask for a refund or a replacement from us.

If the courier notifies us of a failure to deliver a parcel within a reasonably expected time frame, we will investigate the issue with the courier before considering what action we will take next.

Please contact us if your package hasn't reached you within 14 working days. If the time elapsed between placing your order and you notifying us that you have not yet received it is more than 21 working days, the courier may not be able to track your order and we may not be unable to assist with the lost package.

In the unlikely event that there is an alleged discrepancy of any kind in your order package you must contact us within 48 HOURS of the delivery. In order for us to investigate any alleged claim please keep all packaging and proof of delivery as we may also request a photograph.